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Starts with you

Usual mix in Starter · Runs when mail arrives.

Shared inbox

Sorts a shared inbox, marks what is urgent, and writes replies. The mailbox stays yours.

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Needs
The shared mailbox, how you want mail sorted, and how you write.
Delivers
A sorted queue and replies ready to send or already sent, as you set.
You stay in charge
Mail in the shared box. You set whether it only drafts or also sends.

Used for

  • Monday after the weekend

    info@ sat over Saturday and Sunday. The worker sorts the pile, marks what cannot wait, and drafts replies in your tone. A person still decides what goes out, if that is how you set it.

  • The same question, many times

    Opening hours, an address, a link you already publish. The worker answers from facts you trust and leaves the odd one for a person. You are not writing the same three lines forty times.

  • Mixed in one box

    Newsletters, invoice PDFs, and a real customer sit in the same inbox. The worker files what belongs in a queue and keeps the human thread visible. Nothing new is invented to make the box look tidy.

  • A complaint that must stay human

    Someone is angry, or there is a dispute. The worker flags it and does not send. That thread stays with the person who already owns hard conversations.

Who does this today

Whoever already owns info@, office@, or the shared customer box. Often the office lead who currently opens the pile after a weekend.

What it does not do

It does not invent a new mailbox. Disputes and anything you mark as human stay with a person. You set whether it only drafts or also sends.